Log it once
A failure, road work, or incident gets entered in the Shift Log with a start time. Leave the end time blank and it counts as ongoing.
TMC Management runs the control room end to end: shift logs, task delegation, rosters, switching analytics, and a Smart Handover Bridge that carries every unresolved failure and flagged item from the outgoing shift to the incoming one.
Supervisors record events as they happen. The Bridge turns those records into a handover draft in the background, so the end-of-shift scramble disappears.
A failure, road work, or incident gets entered in the Shift Log with a start time. Leave the end time blank and it counts as ongoing.
On every save, open failures and flagged items flow into a linked handover draft. Resolved items are left behind. Nothing is typed twice.
Before the shift ends, the supervisor confirms the incoming lead, reviews the draft, and submits. The work is already done.
Every manual signal switch the centre performs is recorded and analysed. The dashboard walks a supervisor from the whole network down to a single timing command, in four moves.
Pick the region, year range, and date window once; every panel on the dashboard follows the same scope. One filter bar, one answer set, no mismatched views.
dashboard · scope barA dedicated Congestion Analysis tab strips out faults, events, and road works and looks only at manual switching caused by congestion, comparable year over year.
congestion analysis tabFewer manual switches means the signal plan is holding. The performance ranking puts the quietest intersections on top as evidence of enhancement, and flags the busiest for a plan review.
intersection performanceFrom one intersection down to the exact timing command it received — Max Green, Min Green, cycle interval factors — and the stage each change touched, with the operator's remark alongside.
deep analysis panelFourteen modules on a single audited platform — role-gated, dense where the work is dense, and built around how a traffic management centre actually runs.
Attendance grouped by staff category, system and equipment failures, road works, events, and RSP counts captured live.
Structured handover with Specialist and Section Head review. Auto-drafted from the Shift Log, with a full trail.
Status tracking with SLA timers and escalation paths. Assign to a person or a whole staff category.
Events, planned road works, and deadlines on one shared timeline the whole centre can see.
Every manual signal switch analysed: congestion patterns, day-of-week trends, and an intersection performance ranking that shows where plans are improving.
The signalised network as data — every IP with its identity, location, and operational history in one register.
Field observations logged, categorised, and tracked to closure instead of dying in a group chat.
Public and internal complaints with ownership, status, and resolution history — auditable end to end.
Visual M · A · N calendar. Contractor rosters import straight from PDF; replacements made in the Shift Log sync back to the grid automatically.
Roster adherence tracked per shift — who was planned, who showed, who covered, with the variance explained.
Employee profiles with document management — Emirates ID, passport, and contract statuses tracked in one place.
Leave and duty requests raised, routed to the right approver, and answered on the record.
Shift, attendance, and operational reports generated from live data — exportable, not retyped.
Full trail filterable by user, module, and date. Login activity and data changes, monitored.
Supervisor, Specialist, Section Head, and Admin permissions defined per module and per action.
All traffic encrypted over TLS. HSTS preloaded so no unencrypted connection is ever attempted.
Strict CSP blocks injection and unauthorised resource loading. X-Frame-Options: DENY stops clickjacking.
Five failed logins in 30 minutes locks the account. Every failure is written to the audit log.
Signed JWTs with an 8-hour expiry. Every request is verified independently, with no server-side session state.
Sign in with your TMC credentials to manage shifts, tasks, and handovers. Need an account? Contact your administrator.
Open the TMC dashboard